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SAP EdgeMission-critical SAP · run 24/7 · engineered, not body-shopped

The Core We Run. The Launchpad We Build From.

Long before the frontier work, ZettaMine keeps mission-critical SAP landscapes running for enterprises that cannot afford a bad day. This is our foundation: dependable application management, infrastructure and support, delivered by people who live in your core. It is also our launchpad. Because we already run your system of record, we are the safest hands to evolve it, one proven, self-funding step at a time. We do not do generic body-shopping. Even our run services are engineered, measured and AI-assisted, so the core gets quietly better every quarter, not just kept alive.

Discuss your case
01

Mission-critical SAP kept stable, secure and audit-ready, around the clock

02

A lower, more predictable cost to run the core, with improvement built in

03

A trusted, self-funding path from run, to augment, to transform

Capabilities

Inside SAP Edge

Each capability is a focused, production-grade practice, deployed standalone or composed into an end-to-end solution.

Application Management Services (AMS)

End-to-end support and continuous improvement for your SAP applications, from incident and problem management to enhancements, so your users stay productive and the core keeps getting better.

  • L1 to L3 support across functional and technical SAP
  • Enhancement, change and release management
  • SLA-backed, with continuous improvement built into every quarter

Basis & Technical Operations

The administration that keeps SAP healthy, patching, performance tuning, monitoring, transports and system copies, handled quietly so nothing surprises you.

  • System administration, monitoring and performance tuning
  • Kernel, support-pack and security patching
  • Transports, refreshes and system copies

Infrastructure & Cloud

SAP-optimised hosting and operations across hyperscalers, private cloud and on-premise, including RISE with SAP landscapes, sized and secured for your workload.

  • Hyperscaler, private-cloud and on-premise SAP hosting
  • RISE with SAP and hybrid landscape operations
  • Backup, disaster recovery and security hardening

Migrations & Upgrades

Low-risk journeys to S/4HANA and current releases, with a proven, reversible method and a working model before any cutover, so you modernise the platform without betting the business.

  • ECC to S/4HANA conversions, greenfield and brownfield
  • Version upgrades, database and unicode migrations
  • Rehearsed cutovers with rollback, tested before go-live

Security, Compliance & Audit

SAP authorisations, GRC and audit support that keep the core compliant and the auditors satisfied, tied into our wider Cyber Security practice for full-estate defence.

  • Role and authorisation design and clean-up
  • GRC, segregation of duties and audit readiness
  • Connects to the Cyber Security pillar for the whole estate

Intelligent AMS

AMS with a brain. We layer automation and AI assistants over support and operations, deflecting routine tickets, predicting incidents and turning the run desk into a source of improvement ideas, not just fixes. This is where run meets the frontier.

  • AI assistants and automation for routine tickets and tasks
  • Predictive alerting on incidents before users feel them
  • A continuous-improvement backlog fed from real run data
Foundation to frontier

The foundation is step one, not the whole story.

The same team that keeps your core running is the one that can safely evolve it. That is the balance ZettaMine is built on: dependable run today, a self-funding path to the frontier tomorrow, and no forced leaps in between.

Step 1

Run

We keep the core running: AMS, Basis, infrastructure and support, to enterprise SLAs.

You are here
Step 2

Evolve

We get more from the SAP you already run: modern assistants, mobile and offloading, with ZAP.

Meet ZAP
Step 3

Transform

We modernise only where it pays, augment first, decouple by choice, never a big bang.

Cognitive ERP
Step 4

Innovate

We take you to the frontier: Industrial AI, cognitive twins, agents and beyond.

The seven pillars
Offerings

Ways to start with SAP Edge

Packaged, practical engagements you can point at and begin, each scoped for a smaller team and a tighter budget.

Managed Service

AMS Transition & Run

Take over support of your SAP landscape cleanly, then run it to agreed SLAs with continuous improvement built in, so the lights stay on and the core keeps getting better.

  • A structured, low-risk transition and knowledge capture
  • SLA-backed L1 to L3 run with clear governance
  • A quarterly continuous-improvement backlog

Ideal for: An enterprise that wants its SAP run by a team that will also evolve it

Discuss this offering
Assessment 3 to 4 weeks

S/4HANA Readiness Assessment

An honest read on where your landscape stands, the cleanest path to S/4HANA, and what it will cost, so the move is a decision, not a leap.

  • A technical and functional readiness check
  • A recommended path, greenfield or brownfield, with the trade-offs
  • A costed, sequenced migration roadmap

Ideal for: A team facing the ECC deadline and weighing its options

Discuss this offering
Managed Service

Managed Cloud for SAP

Host and operate your SAP on the cloud that fits, sized, secured and monitored, with backup and disaster recovery you can prove.

  • Landscape design and migration to the target cloud
  • 24/7 operations, monitoring and patching
  • Tested backup, disaster recovery and security hardening

Ideal for: An enterprise moving SAP off ageing on-premise hardware

Discuss this offering
Accelerator 5 to 7 weeks

Intelligent AMS Pilot

Add automation and AI assistants to your existing support for one area, and prove the ticket deflection and faster resolution before you scale it.

  • AI assistant and automation on one high-volume area
  • A measured cut in routine tickets and resolution time
  • A plan to extend it across the run desk

Ideal for: A support lead who wants run to fund its own improvement

Discuss this offering

Explore other practices

All seven
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